Your Visit
Getting to Hatfield House
By road
Hatfield House is 21 miles from Central London, 7 miles North of the M25 motorway (junction 23) and 2 miles East of the A1(M) (junction 4). Exit the A1(M) at junction 4 (after the Hatfield Tunnel if travelling from the South) and follow the brown leisure signs for Hatfield House via the A414 and A1000.
Free parking for concerts is available in Hatfield House; Here is some important information regarding travel and parking during the Festival:
To all those who have booked to come to a concert as part of the Festival in the Marble Hall.
By car: Please do not park in the main visitors car park for concerts in the Marble Hall. Instead please come to the Station Lodge entrance postcode AL9 5AE and drive up to the House. Parking stewards will help you park around the fountain at the front of the House.
But to all those who have booked to come to a concert as part of the Festival in St Etheldreda’s Church or in the Old Palace, please do follow the brown Hatfield House Visitor Car Park signs and use the large free car park AL9 5HX.
If you have booked for both concerts in Marble Hall and the Old Palace on Sunday, please park in the main Hatfield House Visitor Car Park AL9 5HX. The gates will be open to enable you to walk through to the Marble Hall concert.
By bus or train:
The pedestrian entrance to Hatfield Park is opposite Hatfield railway station. The fast train from Kings Cross to Hatfield takes 20 minutes. There are London Underground links with this mainline at Finsbury Park (Piccadilly and Victoria lines). Local bus services regular drop off at Hatfield railway station.
Please note: Hatfield is just outside of the Oyster Card Zone, so please be reminded to purchase a valid ticket when travelling to Hatfield House by train.
Refreshments
The Coach House Kitchen is extending their closing times on Thursday 29, Friday 30 September, Saturday 1 and Sunday 2 October.
It is advised to book your table through ResDiary on the website link below
https://hatfieldhousehospitality.co.uk/coach-house-kitchen/
Visitors with additional needs
All our venues are accessible by wheelchair. Access to the shops, restaurant and toilets is good. There is a separate adapted toilet next to the Old Palace archway.
Access to the Marble Hall is either via 14 early 17th Century steps, which lead up to the main entrance of Hatfield House (worn and uneven) with hand rails at either side or wheelchair access is through the basement door to the right of the main entrance, next to the wall.
Please read Hatfield House’s access information for full details and their access policy.
The lift in Hatfield House
The lift at Hatfield House was installed during Victorian period by the Third Marquess of Salisbury, ever since it has been used to transport guests and latterly visitors to the various floors of the House. The lift is regularly checked and maintained but the years have left it a little sensitive.
For visitors with large or powered chairs which cannot fit in the lift, but who are able to transfer, we have chairs available for use in the house only. These are also available for the elderly and for others with walking difficulties.
Before getting into the lift we would like to make you aware of the following:
- There is a strict weight limit for those travelling in the lift of 450lb, which is 32 stone or 204 kilograms. The total weight needs to include the disabled person, their wheelchair (if applicable) and the person travelling with them. We regret that the lift cannot take loads over this limit.
- Entrance to the lift is 66cm wide on the lower floors and 63 cm on the first floor. Therefore we regret that some larger wheelchairs cannot be accommodated.
- The Lift is 113cm (depth) by 90 cm (width) and over 2 metres high and allows room for 1 wheelchair and a carer/friend.
- The Lift has a tendency to jolt to a stop, which may cause discomfort to some visitors.
- Only two wheelchairs are permitted on the first floor at the same time, for fire safety and evacuation reasons. Visitors may be asked to wait on their current floor if there are already two people on the first floor.
- The lift is called to the relevant floor by a member of staff, they do not travel with you in the lift.
For more details about the House and facilities, please visit the Hatfield House website.
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