Getting to Hatfield House
Hatfield House is 21 miles from Central London, 7 miles North of the M25 motorway (junction 23) and 2 miles East of the A1(M) (junction 4). Exit the A1(M) at junction 4 (after the Hatfield Tunnel if travelling from the South) and follow the brown leisure signs for Hatfield House via the A414 and A1000.
Free parking for concerts is available in Hatfield House; please check your tickets for the best car park location for the concert you wish to attend (as well as postcodes for satellite navigation).
By bus or train:
The pedestrian entrance to Hatfield Park is opposite Hatfield railway station. The fast train from Kings Cross to Hatfield takes 20 minutes. There are London Underground links with this mainline at Finsbury Park (Piccadilly and Victoria lines). Local bus services regular drop off at Hatfield railway station.
Please note: Hatfield is just outside of the Oyster Card Zone, so please be reminded to purchase a valid ticket when travelling to Hatfield House by train.
Over the Festival the Coach House Restaurant will be open as follows:
0900 – 1130 for pastries and hot drinks
1130 – 1530 serving hot food, and the deli will also be open for sandwich options
1530 – 1700 for teas, coffees and cakes
Please note that there is a pre-concert dinner box option on concert days prices £22 per person. For further details and to pre-book (these need to be pre-booked before 1700 on Thursday 23 September) please contact email@example.com
Visitors with additional needs
All our venues are accessible by wheelchair. Access to the shops, restaurant and toilets is good. There is a separate adapted toilet next to the Old Palace archway.
We will be offering the use of a golf cart to transport people from the car parks to the venues throughout the Festival.
Access to the Marble Hall is either via 14 early 17th Century steps, which lead up to the main entrance of Hatfield House (worn and uneven) with hand rails at either side or wheelchair access is through the basement door to the right of the main entrance, next to the wall.
Please read Hatfield House’s access information for full details and their access policy.
The lift in Hatfield House
The lift at Hatfield House was installed during Victorian period by the Third Marquess of Salisbury, ever since it has been used to transport guests and latterly visitors to the various floors of the House. The lift is regularly checked and maintained but the years have left it a little sensitive.
For visitors with large or powered chairs which cannot fit in the lift, but who are able to transfer, we have chairs available for use in the house only. These are also available for the elderly and for others with walking difficulties.
Before getting into the lift we would like to make you aware of the following:
- There is a strict weight limit for those travelling in the lift of 450lb, which is 32 stone or 204 kilograms. The total weight needs to include the disabled person, their wheelchair (if applicable) and the person travelling with them. We regret that the lift cannot take loads over this limit.
- Entrance to the lift is 66cm wide on the lower floors and 63 cm on the first floor. Therefore we regret that some larger wheelchairs cannot be accommodated.
- The Lift is 113cm (depth) by 90 cm (width) and over 2 metres high and allows room for 1 wheelchair and a carer/friend.
- The Lift has a tendency to jolt to a stop, which may cause discomfort to some visitors.
- Only two wheelchairs are permitted on the first floor at the same time, for fire safety and evacuation reasons. Visitors may be asked to wait on their current floor if there are already two people on the first floor.
- The lift is called to the relevant floor by a member of staff, they do not travel with you in the lift.
For more details about the House and facilities, please visit the Hatfield House website.